Case Study: Application Virtualisation

Company: VC Train

Website: http://www.vctrain.org.uk/welcome.html

Type of Business: Training consortium for voluntary and community sector

Objective: Publish applications to remote users on demand

help4IT Solution: Application Virtualisation through Terminal Services

Background: VC Train is a training consortium for the voluntary sector in South Yorkshire with 20 office users and many more remote associates. VC Train required to securely provide remote users with licenced applications, e.g. Microsoft Office, on demand without installation. VC Train also required to be able to withdraw application usage without the need for uninstallation. Often remote users would not be connected to a server and therefore a pure Terminal Services solution would not be acceptable.

 

help4IT provided an application provisioning server which allowed authenticated remote and office users to access applications in three ways:

Remote Desktop: remote users could access a remote desktop through a web portal with a common set of available applications, files would be accessed on the central server and the remote users local printer would be available to print documents from the central server.

Remote Applications: remote users could access applications which would run on the central server but appear to be running locally on the users' PC.

Virtual Applications: remote users could download from the central server and run virtual applications locally. Virtual applications run in their own environment and are therefore hardware independent.

The software provisioning server gave VC Train many benefits including:

Significantly reduced support costs, applications are not installed on the users' PC and therefore there are far fewer incompatibilities.

Significantly increased security, users can be given access only to the applications that they are entitled to use. Access rights can be removed on demand when the user ceases to be associated with VC Train.

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